Frequently Asked Questions

Payment + benefits depend on the patient’s location and insurance plan. Please call us at to find out your exact rates.

This depends on two things:
i. How many hours the consumer is approved for.
ii. How many hours the consumer wants you to work.
‍All work hours are subject to appropriate labor regulations and policies.

No. Some benefits are affected by the number of hours worked, but you’ll get paid as a caregiver for whatever hours you worked.

You’ll get paid semi-monthly. (As long as you submitted your hours properly, of course!) Our caregivers appreciate that their payments come in like clockwork; no exceptions.

You’ll get a paycheck semi-monthly by direct deposit, mailed check, or pay card (provided at no cost).

Yes, but you’ll need to split the hours. For example, if Mom qualifies for 23 hours per week and Dad qualifies for 20 hours per week, you can work in the home for 43 hours and be paid for 43 hours. The hours will be split: you cannot be on the clock for both Mom and Dad at the same time.

See question above. You can add their hours together and work all the hours, but you will never get paid double per hour.

No – not if you are legally married to your spouse.

As you work, you’ll accrue up to 40 paid sick hours each year. Plus, you can get direct deposit, paid family leave, and disability (if you qualify). And in many NY locations, caregivers are eligible for a free health benefits package.

No, we are unable to reimburse travel expenses on this program.